Job Summary
We are seeking a motivated and detail-oriented Sales & Office Admin Assistant to join our team in a telephone-based role. The successful candidate will be responsible for providing administrative support to the sales department while managing customer inquiries and facilitating effective communication. This position is ideal for individuals who thrive in a fast-paced environment and possess strong organizational skills.
Responsibilities
- Manage incoming calls and respond to customer inquiries in a professional manner.
- Assist the sales team with order processing, data entry, and maintaining accurate records.
- Coordinate and schedule appointments, meetings, and follow-ups with clients.
- Prepare and distribute sales materials and reports as required.
- Maintain a clean and organized office environment, ensuring all administrative tasks are completed efficiently.
- Collaborate with team members to enhance sales strategies and improve customer experience.
Required Skills
- Excellent verbal communication skills and a friendly telephone manner.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and CRM software.
- Attention to detail and accuracy in data entry and record-keeping.
- Ability to work independently and as part of a team.
Requirements and Qualifications
- Previous experience in a sales support or administrative role preferred.
- High school diploma or equivalent; additional qualifications in business administration or sales are a plus.
- Availability to work full-time in a telephone-based environment.
- A proactive approach to problem-solving and customer service excellence.
- Must be eligible to work in Australia.
