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Job Summary
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We are seeking a motivated and customer-focused Optical Sales Assistant to join our team. In this role, you will provide exceptional service to customers in the optical retail environment, assisting them in selecting eyewear and eyewear-related products. Your primary goal will be to enhance the customer experience while supporting the overall sales objectives of the store.
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Responsibilities
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- Greet and assist customers in a friendly and professional manner.
- Provide information on eyewear products, lens options, and accessories.
- Assist customers in selecting frames and lenses that meet their needs and preferences.
- Process sales transactions accurately and efficiently.
- Maintain the visual merchandising of the store to ensure an inviting shopping environment.
- Manage inventory levels and assist in restocking products as needed.
- Support the team in achieving sales targets and performance goals.
- Handle customer inquiries and resolve any issues or complaints effectively.
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Required Skills
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- Strong communication and interpersonal skills.
- Excellent customer service orientation.
- Ability to work collaboratively within a team.
- Basic mathematical skills for handling transactions.
- Attention to detail and organizational skills.
- Proficiency in using point-of-sale systems and retail software.
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Requirements and Qualifications
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- Previous experience in retail or customer service is preferred.
- A background in optics or a related field is advantageous but not essential.
- Availability to work flexible hours, including weekends and public holidays.
- High school diploma or equivalent qualification.
- A genuine interest in eyewear and fashion trends is desirable.
