Job Summary
The General Manager for the Fiji Resort will oversee the overall operations and strategic direction of the resort, ensuring high standards of guest service and satisfaction. The ideal candidate will be responsible for leading a diverse team, managing financial performance, and enhancing the resort's reputation as a premier destination.
Responsibilities
- Develop and implement operational strategies to achieve business goals and objectives.
- Oversee daily operations, including guest services, housekeeping, food and beverage, and maintenance.
- Manage budgeting, forecasting, and financial reporting to ensure profitability.
- Lead, mentor, and develop a high-performing management team, fostering a collaborative and positive work environment.
- Implement marketing strategies to promote the resort and increase occupancy and revenue.
- Ensure compliance with health, safety, and environmental regulations.
- Build and maintain strong relationships with guests, staff, and stakeholders to enhance the resort's reputation.
Required Skills
- Strong leadership and management skills with the ability to motivate and inspire a diverse team.
- Excellent communication and interpersonal skills, with a focus on customer service.
- Financial acumen and experience in budgeting and financial management.
- Problem-solving abilities and a proactive approach to addressing challenges.
- Proficient in using management software and technology relevant to the hospitality industry.
Requirements and Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel or resort management, with at least 2 years in a senior management role.
- Proven track record of achieving financial targets and enhancing guest satisfaction.
- Knowledge of the Fiji tourism market and local regulations is preferred.
- Ability to work flexible hours, including weekends and holidays, as required.
- Valid work rights for Fiji and the ability to relocate if necessary.