Job Summary
We are seeking an experienced IT Operations Manager to oversee the daily operations of our IT department. The successful candidate will be responsible for managing IT infrastructure, ensuring the stability and efficiency of our systems, and leading a team of IT professionals to deliver high-quality support and services.
Responsibilities
- Manage and maintain IT operations, including network infrastructure, systems, and applications.
- Develop and implement IT policies and procedures to improve operational efficiency.
- Lead, mentor, and develop the IT team, fostering a culture of collaboration and continuous improvement.
- Monitor system performance and troubleshoot issues to ensure optimal functionality.
- Coordinate with other departments to identify and address IT needs and requirements.
- Oversee budgeting and procurement for IT resources and equipment.
- Ensure compliance with relevant regulations and standards in IT operations.
Required Skills
- Strong leadership and team management skills.
- Excellent problem-solving and analytical abilities.
- Proficient in IT infrastructure management and support.
- Knowledge of IT service management frameworks (e.g., ITIL).
- Effective communication skills, both verbal and written.
- Ability to manage multiple projects and priorities effectively.
Requirements and Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT operations management, preferably in a leadership role.
- Relevant certifications (e.g., ITIL, PMP) are advantageous.
- Experience with cloud services and virtualization technologies.
- Strong understanding of cybersecurity principles and practices.
- A valid working rights in Australia.
