We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The successful candidate will be responsible for providing exceptional front-line service and administrative support in a busy medical practice. This role is vital in ensuring a smooth operation of daily activities and enhancing patient experience.


- Greet and assist patients in a professional and friendly manner.
- Manage patient appointments, including scheduling, rescheduling, and cancellations.
- Handle incoming calls and respond to inquiries regarding services and policies.
- Maintain accurate patient records and manage filing systems.
- Process patient registrations and ensure compliance with privacy regulations.
- Coordinate with healthcare providers and staff to ensure efficient patient flow.
- Assist with billing and insurance claim submissions as required.
- Perform general office tasks such as data entry, filing, and inventory management.


- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using medical software and Microsoft Office Suite.
- Attention to detail and accuracy in handling patient information.
- Ability to work effectively in a team environment.
- Compassionate and patient-focused approach.


- Previous experience as a medical receptionist or in a similar administrative role is preferred.
- Certificate or qualification in medical administration or a related field is advantageous.
- Knowledge of medical terminology and billing processes is desirable.
- Current Australian working rights.
- A valid National Police Check may be required upon employment.