Job Summary
The State Retail Manager (B2B, B2C) will oversee and enhance retail operations across the designated state, ensuring optimal performance in both business-to-business and business-to-consumer segments. This role will involve strategic planning, team leadership, and collaboration with internal stakeholders to drive sales growth and improve customer satisfaction.
Responsibilities
- Develop and implement retail strategies to achieve sales targets and enhance market presence.
- Manage and mentor a team of retail staff, fostering a high-performance culture.
- Conduct regular performance evaluations and provide training to improve team capabilities.
- Collaborate with marketing and product teams to align promotions and inventory management.
- Analyze market trends and customer feedback to identify opportunities for improvement.
- Ensure compliance with company policies and relevant regulations.
- Prepare and present regular reports on retail performance to senior management.
Required Skills
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Proficient in data analysis and performance metrics.
- Strategic thinking and problem-solving capabilities.
- Customer-focused mindset with a commitment to service excellence.
Requirements and Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail management, preferably in both B2B and B2C environments.
- Proven track record of meeting or exceeding sales targets.
- Familiarity with retail management software and tools.
- Valid driver’s license and willingness to travel within the state as required.