Job Summary
The Senior Welfare Officer will play a critical role in providing support and guidance to employees regarding welfare and wellbeing initiatives within the organisation. This position is responsible for developing and implementing strategies to enhance employee wellbeing, addressing welfare-related concerns, and fostering a supportive workplace culture.
Responsibilities
- Develop and implement welfare programs and initiatives that promote employee wellbeing.
- Provide confidential support and counselling to employees facing personal and work-related challenges.
- Collaborate with management to identify welfare needs and recommend appropriate interventions.
- Conduct training and workshops on mental health, resilience, and work-life balance.
- Monitor and evaluate the effectiveness of welfare programs and make recommendations for improvements.
- Maintain accurate records and reports related to employee welfare activities and outcomes.
- Liaise with external agencies and service providers to facilitate additional support for employees.
Required Skills
- Strong interpersonal and communication skills, with the ability to build rapport with employees at all levels.
- Excellent problem-solving and conflict resolution abilities.
- Demonstrated understanding of mental health issues and wellbeing strategies.
- Proficient in data analysis and report writing.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Requirements and Qualifications
- Bachelor’s degree in Social Work, Psychology, Human Resources, or a related field.
- Minimum of 5 years of experience in a welfare or wellbeing support role, preferably within a corporate environment.
- Relevant certifications in mental health first aid or counselling are highly desirable.
- Knowledge of Australian workplace legislation and health and safety regulations.
- Current first aid certification is an advantage.